Shipping Policy

Last Updated: May 26, 2026

At Maryum Zain, we aim to provide a smooth, reliable, and secure delivery experience for every customer. Please read our Shipping Policy carefully before placing an order on maryumzain.com.

By placing an order on our website, you agree to the shipping terms mentioned below.

Shipping Coverage

Maryum Zain currently offers delivery across Pakistan. At this time, international shipping is not available.

Orders can be delivered to most cities and areas within Pakistan, subject to courier service availability.

Order Processing Time

All orders are usually processed within 1 business day after order confirmation.

Orders are processed from Monday to Saturday, excluding public holidays or unexpected closures. Orders placed on Sundays or public holidays may be processed on the next working day.

Once your order has been confirmed and processed, you may receive an order update through email, phone call, SMS, or WhatsApp.

Delivery Timeline

Estimated delivery time is usually 2–3 business days across Pakistan after dispatch.

Please note that delivery to remote areas, smaller towns, or outlying locations may take an additional 1–2 business days, depending on courier availability and location.

Shipping Charges

A flat shipping fee of PKR 250 may apply on orders below PKR 3,000.

Free delivery is available on orders of PKR 3,000 or above.

Shipping charges, if applicable, will be shown at checkout before you confirm your order.

Order Tracking

Once your order is dispatched, tracking details may be shared with you through email, SMS, phone call, or WhatsApp.

You can use the tracking information to check the delivery status of your parcel through the assigned courier service.

Cash on Delivery

Cash on Delivery may be available for eligible orders within Pakistan. Please make sure that the correct phone number and delivery address are provided at checkout to avoid delivery delays or failed delivery attempts.

Customers are requested to keep the payable amount ready at the time of delivery.

Delivery Delays

Although we try our best to deliver orders within the estimated timeline, delays may sometimes occur due to circumstances beyond our control.

Delivery may be delayed due to:

• Courier service delays
• Public holidays
• Weather conditions
• High order volume
• Incomplete or incorrect address details
• Remote delivery locations
• Unexpected logistical issues

Maryum Zain will not be responsible for delays caused by third-party courier services, but our support team will assist you where possible.

Incorrect Shipping Details

Please make sure your name, phone number, city, complete address, and any delivery instructions are entered correctly at checkout.

If incorrect or incomplete shipping information is provided, delivery may be delayed, returned, or cancelled. Additional delivery charges may apply if the parcel needs to be resent.

Missed Delivery Attempts

If the courier is unable to deliver your parcel due to an unavailable recipient, incorrect contact number, wrong address, or refusal to receive the parcel, the order may be returned to us.

In such cases, the customer may be responsible for any additional shipping or re-delivery charges.

Damaged Parcel on Delivery

All orders are packed carefully to ensure that your products arrive safely. If your parcel appears damaged, opened, leaked, or tampered with at the time of delivery, please take clear photos and contact us as soon as possible.

Any damaged parcel or product issue must be reported within 24 hours of receiving the order.

Order Confirmation

Maryum Zain may contact customers through phone, SMS, email, or WhatsApp to confirm order details before dispatch. Orders that cannot be confirmed may be delayed or cancelled.

Contact Us

If you have any questions about shipping, delivery, tracking, or your order status, you may contact us through the details below:

Email: mzscents786@gmail.com
Phone/WhatsApp: +92 333 5373555
WhatsApp: Chat on WhatsApp
Website: maryumzain.com